The idea is that, since the officer is at a computer, and is already entering data regarding the extraction, why not enter all the standard information at the same time and save time and errors?
MSAB thought that this was a good idea, and with the support of the UK customers, we created the ability to do just that.
The SFR Template is stored at a location where the Kiosk/Tablet can see it – whether on the XEC server or the Kiosk itself, and when a user logs onto a Kiosk or Tablet, they follow their workflow – at the point of the case data entry, the user also completes all the other information that is required. The real beauty of using the XEC services is that you only need one copy of the template, all Kiosks can see it, and so complete the document.
The Kiosk then creates the completed SFR document and stores it with the XRY file. Once the user has completed the extraction, and any review of the data, they can then open the SFR document, with all the headings already populated, thus saving the officer time since they don’t have to re- key this data, and reducing the possibility of errors, as the data is only keyed in once.
This is a great example of MSAB working in partnership with our customers to save them time – as time is a commodity of which there is never enough.
But this ability to auto-populate templates can be extended beyond the UK’s need for an SFR – if your agency has a Word Doc that must always be filled in by officers extracting data then MSAB’s Ecosystem can autocomplete fields such as officer’s name, rank, force, crime number, date of extraction, etc. .
If you are an MSAB customer, reach out to your sales manager to discuss with them and the MSAB Professional Services team how we can save you time by building this ability into your workflow.