Trust is not a feature. It is the foundation.

Every piece of digital evidence tells a story. For that story to hold up – in an investigation, in a courtroom, in the eyes of the public – every link in the chain has to be trustworthy. We talk a great deal about chain of custody for the data itself. Recent events in our industry are a reminder that the chain starts earlier than that: with the people and companies who build the tools.

I won’t comment on any individual case. But I do want to share what I believe agencies should be able to expect from a digital forensics partner, and what MSAB stands for.

The questions every agency should be able to answer

When an agency chooses a forensic tool, it is choosing a partner that will sit at the heart of its most sensitive work. It should be able to answer a few simple questions with confidence:

• Who owns the company? Ownership should be clear, public and verifiable – not something you need to take on trust.
• Where is the technology developed? You should know where the code that handles your evidence is written, and by whom.
• How is the company governed? Independent boards, audited reporting and regulatory oversight are not bureaucracy. They are accountability.
• Who else does it sell to? A responsible supplier is selective about its customers and controls where its technology goes.
• Will it be there tomorrow? Investigations can run for years. So should your partnership.

Where MSAB stands

MSAB is a European company, listed on Nasdaq Stockholm, with public ownership, audited reporting and established governance. Our technology is developed in Sweden, and our solutions are used exclusively by law enforcement, defense, government agencies and forensic laboratories – today in more than 100 countries.

None of that is new. It is simply who we have always been. But in moments like this, it matters to say it clearly: our ownership structure is public and transparent, and anyone can see exactly who we are.

Here when you need us

We know that when a tool your team depends on is suddenly unavailable or in question, investigations cannot simply wait. Cases still need to move forward, examiners still need to work, and evidence still needs to be handled correctly.

That is why our teams are ready to help agencies get up and running quickly – with the right licenses, hands-on training and specialist support so that their work can carry on with as little disruption as possible. If that is a conversation your organization needs to have, your local MSAB team is ready to talk.

Looking ahead

Trust in digital forensics is earned slowly and lost quickly. It depends on transparency, accountability and long-term commitment – from every company in our field. At MSAB, we intend to keep earning it, every day, alongside the professionals who rely on us to help them find the truth.

Peter Gille
CEO, MSAB

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About MSAB

MSAB is a world leader in forensic technology for extracting and analyzing data from mobile devices. A European company listed on Nasdaq Stockholm (MSAB B), MSAB has public ownership and established governance. For decades, MSAB has been a trusted partner to law enforcement, military and government agencies worldwide. Developed in Sweden, its solutions are used exclusively by public-sector organizations and forensic laboratories. The company serves customers in more than 100 countries through its own sales offices and a global network of distributors. www.msab.com