Technical Trainer in Digital Forensics

About MSAB

The MSAB vision is to empower every investigation with digital forensic solutions – for a safer world. A core value is to run an ethics-driven company with innovation and results. MSAB is the global leader in digital forensic technology for mobile device examination and analysis. The sole focus of MSAB is on delivering high quality digital forensic solutions to collect, review, analyze and manage data. MSAB is a trusted partner to Law Enforcement, Defense Forces, Government Agencies and Forensic Laboratories in democratic countries throughout the world enabling them to investigate crime, gather intelligence, investigate fraud and fight corruption.

About the role

With growth underway in the APAC region, MSAB has recognized the need for a trainer as we aim to expand in one of our most significant markets!

As the primary trainer within the APAC region, you will be responsible for educating our customers and deliver world renowned MSAB Certification training courses, both online and in-person. The primary role of this position involves conducting multi-day certification and training courses on our line of mobile forensics and management products like XRY, XAMN, and XEC, ensuring participants grasp the software's capabilities effectively. While based in a specified region, you'll travel globally to deliver classes independently, equipped with all necessary materials.

Additionally, you'll represent MSAB at conferences, exhibitions, and workshops, providing technical demonstrations and acting as a brand ambassador. Occasionally, you may support the Sales Department in customer-facing roles at workshops and expositions to highlight our technology's benefits.

In addition to this, you will be responsible for the following tasks:

· Developing new training courses for our customers.

· Completing OnDemand curriculum and reviewing courses produced by other trainers.

· Updating existing courses with the updated knowledge you gain from the field.

· Travelling to and participating in curriculum review round tables with the Training Department.

· Attending conferences, exhibitions, and seminars to promote the company.

· Liaising and attending business meetings as required, both locally and internationally, along with any other company functions necessary to perform duties.

· Traveling to our customers and conducting new training sessions.

Who are you?

We are looking for a ambitious and sociable individual to join us as our next trainer — someone with a genuine interest in our “customer mission” mindset, eager to educate our customers about MSAB's products and the fascinating field of mobile digital forensics! In this role, you will become an integral part of our Australian team, currently consisting of two members. MSAB has significant plans for our APAC region, and by 2024, we envision expanding both the team and our presence in the region.

A substantial portion of the training sessions will take place APAC region but we think it would be beneficial if you reside in Australia, preferably in the New South Wales region.

We also see that you have experience with:

· Possessing technical knowledge or having a passion to learn.

· Experience with mobile and/or digital forensics.

· Experience in interacting and effectively communicating with our customers.

· An understanding of the issues surrounding the recovery of digital evidence for production in court by law enforcement agencies in the Australia / APAC region.

You will be based in Australia, you will not only be expected to travel extensively within Australia but also worldwide to support MSAB in training and conference events and company meetings. Occasional visits to the company headquarters in Stockholm, Sweden, are also anticipated.

All open positions

Position Location
Channel Partner Manager Europe Apply
Order Administrator Stockholm Apply
Customer Success Manager – DACH Stockholm Apply
Open Application No location specified Apply

Contact us

If you would like to request a quote or learn more about our products, contact sales

If you have a general question, let us know here and we will reach out to you as soon as possible.

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