Support

The new XACT lets forensics specialists push investigations even further by performing physical data acquisition – a process generating Hex-dumps from the phone memory and allowing the recovery of deleted information. In most cases, .XRY enables any investigation of most information contained in a confiscated mobile phone, including deleted SMS recovered from the SIM card, to be concluded quickly and efficiently. XACT allows customers to go deeper by acquiring data from locked phones and deleted information not available to Micro Systemations other mobile forensic solution: .XRY.

 

 

 

 

 

 

 

 

 

 

 A complete range of mobile forensic solutions

The new XACT, a product that completes the Micro Systemation range, enables forensics specialists to securely dump memory of mobile phones and memory cards, followed by automated decoding to reconstruct the content. XACT is a complete solution that includes hardware, software and cables–all the tools required to access from phones and memory cards. A key benefit of XACT is the ability to access protected and deleted content that may be critical to a police investigation.

You have unlimited access to .XRY updates on Micro Systemation’s FTP server. Micro Systemation friendly support team provides professional and efficient help via phone, email and web. A manual is integrated in the software, that describes what functions and which phones the system support – i. e. details which information will be extracted (and what will not be extracted) for each phone model. “For us it’s crucial to have a skilled supplier that immediately deals with technical problems. I am personally very satisfied with the Micro Systemation support.” (Quote from a .XRY user.)
Read more about our support here. 

Alternative methods are risky and time-consuming

Without XACT, enforcement officials have relied on non-forensics tools to dump and decode information manually, a process that can take days or even weeks. These procedures also run a high risk of compromising the quality of the information and consequently their legal standing in a court of law.  Existing methods used often put the evidence at risk, sometimes even corrupting the phone and destroying the evidence in the process. XACT provides protection to the information our customers dump and decode. The first version of XACT will support Hex-dump for a number of commonly used mobile phones and decoding for some of them, with later versions covering many more phone products.

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